Information for Current Tenants

Pay Your Rent

To pay your rent, mail it to:

Sonoran Sky Realty
P.O. Box 30785
Tucson, AZ 85751

To pay online, click here

Report Maintenance Issues

Before completing a maintenance request form, please read the below trouble shooting guide.  Do not fill out a form if this is an emergency; call the office immediately at 520-232-2324.

  1. Smoke Detector won’t work when tested: Replace the battery. If this does not work call Landlord.
  2. Smoke Detector beeps: Replace the battery.
  3. No power to plugs or switches: Check and reset breaker panel.  Check and rest all GFI outlets (located in kitchen, bathrooms, utility rooms, and garages).
  4. Garbage disposal doesn’t work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on    the bottom of the disposal and test. If you hear a buzz, turn off disposal and unplug from wall. Mounted on the side of the disposal or side of cabinet may be an allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object that is causing the obstruction, turn back on, and test. Repeat until the object   is removed. Do not put your hand in the drain while the disposal is on.
  5. No hot water: Check thermostat on tank for proper temperature setting. Check that thermostat is not set to “vacation”. Check and reset breaker in power panel. Check and reset button next to thermostat.
  6. Hot water is too hot: Check thermostat on tank and turn down.
  7. Hot water tank is leaking: Turn off valve, call Landlord immediately.
  8. Plumbing or fixtures leak: Turn off water fixture, turn off water at supply line and notify Landlord immediately
  9. Toilet is plugged: Plunge and test. Water is running out of bowl, turn valve off.
  10. No heat: Check thermostat. Check that furnace covers are installed properly. Check that a switch that looks like an ordinary light switch is turned on (located in or near the furnace room). Did you pay your utilities or issue and order to disconnect the utility?
  11. Dishwasher won’t drain: Clean food out of bottom of dishwasher.
  12. Refrigerator too warm or too cold: Check thermostat in refrigerator is set correctly.
  13. Water drips from freezer to refrigerator compartment: Remove all food and store in a cooler. Turn off refrigerator and allow to defrost. Turn refrigerator back on and replace food.
  14. No Air Conditioning: Check all circuit breakers. Replace with a clean filter.  During the hot season turn system off, wait for 2-3 hours before turning back on. (This will allow the system to unthaw.)
  15. No Electricity: Check all breakers, flip them hard to the OFF position and then hard to the ON position.  Check all GFI in bathrooms, kitchens, laundry room, and garage.

If you still need help, complete an online maintenance request form.